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Refund Process

If the customers would like to refund, please follow the steps as below:

  1. Click My Account and select "My Order > Return" 
  2. Indicate returned products and the reason for your return in the input box area.
  3. Pack the returned products along with our acknowledgement email securely in a box that we can expedite your request.
  4. Send the returning items by mail to: 2301 World Trade Centre, 280 Gloucester Road, Causeway Bay, Hong Kong.
  5. All return shipping fee must be prepaid. We cannot accept COD returns.