If the customers would like to refund, please follow the steps as below:
- Click My Account and select "My Order > Return"
- Indicate returned products and the reason for your return in the input box area.
- Pack the returned products along with our acknowledgement email securely in a box that we can expedite your request.
- Send the returning items by mail to: 2301 World Trade Centre, 280 Gloucester Road, Causeway Bay, Hong Kong.
- All return shipping fee must be prepaid. We cannot accept COD returns.